Policies & Frequently Asked Questions

HEALTH POLICY & PROCEDURE:

  1. USE YOUR SUPERPOWERS. With super-studio sanitation requirements and a vaccinated staff, we are calling upon all our superhuman powers to ensure we have a safe, studio environment for all our students, parents, friends, families and instructors.

  2. HEALTH CHECK. Before entering the studio everyone may sanitize their hands and take their temperature.

  3. SANITATION. Students will use sanitized tools and art supplies.

  4. FOOD. Weather permitting, snack and lunch breaks can be outside on our back porch in the sunshine for all camps.

WHAT TO BRING:

  • SNACKS & DRINKS. Gotta stay fueled. All day campers should bring lunch and two snacks.

  • BRING YOUR OWN WATER BOTTLE. Stay hydrated.

  • ART FRIENDLY CLOTHING. Artists get messy. Wear appropriate clothing. We have extra smocks.

Refund/Credit Policies:

All refunds or credits must be approved by ACAC.

Credit must be used within the same year of purchase.

If a class/camp does not receive the minimum enrollment of two students, thus is canceled by ACAC, you may choose to receive credit for a class in the future within the same year of purchase.

Missed/Canceled Class:

If you need to cancel a class registration before one week from your start date, you may choose to receive credit for a future date within the same year of purchase.

If the cancelation is made less than one week from the start date, we are unable to issue a refund due to school preparation cost and supplies.

Drop-in Class Policy:

Drop-in sessions are not available during summer camps only during the spring, fall and winter semesters. Drop-in sessions must be scheduled 24 hours prior to your session.

There are no refunds for missed/canceled drop-in sessions, however your registration fee may be transferred to a different date within the same year of purchase.

Early Drop-off / Late Pick-up Policy:

Please be considerate of our hours and other class schedules. Dropping off early can be distracting for other classes, as well as for our guides that are prepping for the next class.

There is a $20 fee to drop off no earlier than 30 minutes prior to the start of class/camp.

Students must be picked up no later than 30 minutes past the end of class/camp.

Media Release:

Registration for classes, camps or workshops grants permission for Austin Creative Art Center to use pictures or video recording taken during art sessions for marketing and or promotional purposes. If you do not wish to have photos or videos taken you must notify ACAC upon registration.

Q: What are your school hours?

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 8:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm

Q: How do I register for classes?

You may register online here or in person at the studio office. Drop-in sessions must be booked 24 hours in advance.

Email: info@austincreativeartcenter.org or CALL/TEXT 512-695-6263 to confirm.

Q: Who can attend classes?

All ages are welcome. All walks of life are welcome. Camps and After School Classes are designed for ages 5 and up.

Learn more about Our Students.

Q: When is tuition due?

Tuition for recurring students is due at the time of registration and before/after four sessions per month.

Q: Do you have any discounts?

There is an automatic discount applied for students who register for a full semester (12 two hour art sessions).

Q: What about parking?

Street Parking. If you’re in-and-out or doing drop-off/pick-up, then you most likely will just wait in a car line. Otherwise, park on the street and come on in.